Can you give a brief introduction of the website?

This is an online shop that is dedicated to providing online game goods and services. We are professional virtual goods sellers with long years of experience in the business. Our products include wow gold, wow powerleveling and wow CDkeys. Wowcart.net has built a great reputation in the market by its competitive prices, instant delivery, and considerate customer service.

Is buying virtual gold or using a powerleveling service illegal?

You do not need to worry about this. We have been doing the business for many years in many countries like Germany, America, Spain, France, Portugal, and so on. You do not need to worry about this at all.

How can I place an order?

Please follow these 3 easy steps to complete your transaction:

1.      Select your game, server and amount;

2.      Confirm your order and fill in your valid information;

3.      Choose the payment method and check.

We will arrange your delivery as soon as we receive your payment.

I have paid, but I did not get my order?

There are many reasons why delivery was not done or the leveling service has not started. The following reasons cause most delays:

1.     Payment is still pending. You can see the status is Pending at PayPal. Normally it changes a few days to Completed.

2.     If you choose bank account transfer, maybe we did not register an incoming payment. It takes up to 1-3 days within Germany and 3-7 days from other Europe countries.

3.     Payment has been completed and you are within the regular delivery times. Please contact us via Email or MSN if we do not deliver within the given time.

4.     Payment is done, but there is missing or wrong data. In most cases when data is missing or wrong, we ask for your data in a separate email. But sometimes our mail may not be received. In this case, please contact our customer support via Email or MSN. We will try to solve the problem.

What should I do after sending the payment?

After sending the payment to us, you should contact our live help service as soon as possible, and then the customer support will help you to finish the transaction, and send the information to you as well. If you have any questions with the transaction, please contact us.

How do I check my order status?

After you pay, you will receive the detailed receipt which contains the details of your order. And you can contact our online support if you have any further questions or concerns, then our customer service representatives will help you with it as soon as possible.

How long do I have to wait for your delivery?

The delivery usually takes about 5 minutes to 2 hours, according to the particular method you choose. There are three ways of shipping for you to choose. We will try our best to send the products to you as quickly as possible.

What are the possible reasons for delay?

Sometimes the reason may lie in the Technical errors related with the Internet or insufficient information you presented. Therefore, offering all of the required information is very necessary for a smooth and successful transaction. In some case, the delay may be caused by the long process of transfer of money from the bank. To avoid this kind of problem, please check carefully all necessary data: Account Number, Bank Code Number, and so on. If anything wrong happen you’re your payment, please contact us via Email as soon as possible. Most reason for delays in delivery is missing data or wrong data. So please provide us with all necessary information we need for delivery. For example, you should give us the correct spelling of your character name.

Why do your prices change so frequently?

Like common business trade, we increase and decrease our prices according to market supply, demand and stock. If supply is emergent and demand is high, the prices will be increased naturally, vice versa.

Are there discounts for larger orders?

YES. We will provide suitable discounts according to your specific order. Please contact us via email or our live help.